Covid Cancellation Policy - Book with Confidence
Should you be prevented from taking your holiday due to Government restrictions, we will offer you the opportunity to transfer your booking to another week or we will give you a full refund.
All our properties are individually owned and reflect the individual owners own taste and style. They range from first class modern houses with all mod cons to the more simple basic old croft cottage. The rents give some indication of the standard of accommodation offered and the location. We have endeavoured to give a fair description of all our properties and all information is given in good faith.
Our cottages and apartments are offered for self catering holidays on a weekly basis, from Saturday to Saturday (4pm on the date of arrival to 10am on the date of departure), subject to the Terms and Conditions.
Once you have chosen a particular property, please telephone or email us to confirm availability. We will confirm the availability by return and will hold your reservation for up to five days to receive your completed booking form and appropriate payment.
A deposit of 25% of the full cost is payable on booking. The balance is due six weeks prior to the first day of the holiday. When a booking is made less than six weeks before arrival, the full cost of the holiday is payable immediately.
Payment can be made by cheque payable to Wester Ross Retreats, bank transfer or with a credit card through Paypal.
If you cancel a confirmed booking, we will endeavour to re-let the property. If the property is re-let we will refund any monies which have been paid by you, less a cancellation charge of £25 per week booked. If we are unable to re-let the property, there shall be no obligation on our part to repay any rent paid.
We strongly recommend that you take out holiday cancellation insurance to cover the cost of your holiday. Please contact our recommended insurance broker at www.world-first.co.uk
Each property is furnished and equipped to cater for the stated permitted occupancy and includes major items of domestic equipment as listed in the individual property descriptions. Bedding (duvets or blankets and pillows) is provided but not always linen, so, unless otherwise stated in property descriptions, you must bring your own duvet covers or sheets, pillow cases, towels and tea towels, and cot linen if applicable.
Unless otherwise stated pets are welcome. Details must be supplied on the booking form. Pets must be kept under control at all times. A lot of our properties are situated in areas where sheep and cattle roam freely and care should be taken to avoid confrontation.
All properties are cleaned thoroughly between each let. However as only a limited period of time is available to clean properties, it is a condition of your let that you leave the property and its contents as you find them.
At several of our cottages we require our guests to pay a refundable Damage Deposit which will provide cover up to the value of the Deposit (generally £100) in the event of any damage, breakages or extra cleaning necessary. If the property is left in a clean and tidy condition with no damage, loss or extra cleaning required, then your Damage Deposit will be returned in full.
All rights, including copyright and database right, in Wester Ross Retreats website and its contents, are owned by or licensed to Wester Ross retreats, or otherwise used by the Wester Ross Retreats as permitted by applicable law.
In accessing this web site you agree that you will access the contents solely for your own private use but not for any commercial or public use. You can download and use the service on a single CPU at a time and you can print out a single hard copy of any part of the content on the Wester Ross Retreats website for your personal use.
Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of the Wester Ross Retreats website without the prior written permission of Wester Ross Retreats or in accordance with the Copyright, Designs and Patents Act 1988.
All images on this site are protected by copyright and the owners rights will be pursude aggressivly if copyright infingment should occur.
All other images are the copyright of the site's owners.
E & OE October 2019